Last Updated: 03/15/26
Buildscapes LLC (“Buildscapes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. Buildscapes provides custom pool construction and outdoor living services to homeowners in Texas and Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.buildscapesllc.com, interact with our advertisements, or submit information through our contact or consultation forms.
By accessing our website or submitting your information, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website.
1. Information We Collect
Personal Information You Provide
When you interact with our website, advertisements, or request a consultation, we may collect personal information including:
Full name
Email address
Phone number
Mailing address
Property address where services may be performed
Project details, preferences, or estimated budget
Any other information you voluntarily provide in a message or form field
This information is typically collected when you:
Fill out a contact or consultation request form
Submit information through advertising lead forms (e.g., Meta or Google lead ads)
Contact us directly via phone or email
Schedule an appointment or consultation
Automatically Collected Information
When you visit our website, certain information may be collected automatically through tracking technologies, including:
IP address and approximate geographic location
Browser type, version, and device information (e.g., desktop or mobile)
Operating system
Pages visited, links clicked, and time spent on each page
Referral source (e.g., search engine, paid advertisement, direct link)
Website usage patterns and interaction data
This information helps us analyze traffic, improve website performance, and measure the effectiveness of our marketing campaigns.
2. Cookies and Tracking Technologies
Our website and advertising campaigns use cookies, pixels, tags, and similar tracking technologies. These may include:
Meta Pixel (Facebook and Instagram) — tracks website visits and actions for advertising optimization and retargeting
Google Ads Conversion Tracking — measures actions taken after interacting with our ads
Google Analytics or similar tools — provides aggregate data on website traffic and user behavior
These technologies allow us to understand how visitors interact with our website, reach potential customers with relevant advertising, and measure the return on our marketing efforts.
Cookie Preferences: You can modify your browser settings to refuse or delete cookies. You may also opt out of interest-based advertising through Google Ads Settings (adssettings.google.com), Meta Ad Preferences (facebook.com/ads/preferences), or the Network Advertising Initiative opt-out portal (optout.networkadvertising.org). Disabling certain cookies may affect the functionality or appearance of our website.
Do Not Track: Our website does not currently respond to browser-level “Do Not Track” (DNT) signals. You may use the opt-out options above to limit tracking.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and consultation requests
To contact you regarding your custom pool or outdoor living project
To provide estimates, proposals, or follow-up project information
To schedule appointments and communicate about services
To improve our website, services, and marketing campaigns
To analyze advertising effectiveness and website performance
To send you occasional marketing communications about our services, promotions, or seasonal offers (you may opt out at any time — see Section 7)
To comply with applicable legal obligations
To protect the security and integrity of our business and systems
We will not use your personal information for purposes materially different from those listed above without providing prior notice or obtaining your consent where required by law.
4. Sharing of Information
Buildscapes does not sell your personal information.
We may share your information with trusted third-party service providers that assist us in operating our business, including:
Website hosting and maintenance providers
Marketing and advertising platforms (e.g., Meta, Google)
Customer relationship management (CRM) software
Email and communication platforms
Scheduling and appointment management tools
Analytics and reporting providers
These service providers are only permitted to use your information as necessary to perform services on our behalf and are contractually required to protect your information.
We may also disclose your information to comply with a legal obligation, court order, or government request; to protect the rights, property, or safety of Buildscapes, our customers, or the public; or in connection with a merger, acquisition, or sale of business assets.
5. Third-Party Advertising Platforms
We use third-party advertising platforms, including Meta (Facebook and Instagram) and Google Ads, to promote our services. These platforms may collect or receive information from our website using cookies, pixels, or similar technologies to measure advertising effectiveness, build custom audiences, and deliver relevant advertisements.
You can review how these platforms use data by visiting their respective privacy policies at facebook.com/policy.php and policies.google.com/privacy.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry or completing your project, maintaining records for legal, tax, or business compliance, and honoring any legal hold or retention obligation.
Lead and contact information submitted through forms is generally retained for up to three (3) years, unless a business relationship continues beyond that period. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.
All Users
Opt Out of Marketing Communications: You may opt out of receiving marketing emails or texts from us at any time by clicking the “unsubscribe” link in any email, replying STOP to any text message, or contacting us directly.
Access and Correction: You may contact us to request access to or correction of the personal information we hold about you.
Texas Residents (TDPSA)
If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA), which took effect July 1, 2024. These include:
Right to Know: Confirm whether we are processing your personal data and access that data.
Right to Delete: Request deletion of personal data you have provided, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal data we hold about you.
Right to Data Portability: Obtain a copy of your personal data in a portable format where technically feasible.
Right to Opt Out: Opt out of processing your personal data for targeted advertising, sale, or profiling. Buildscapes does not sell personal data or use it for targeted advertising beyond the ad platforms in Section 5.
Right to Non-Discrimination: We will not discriminate against you for exercising your TDPSA rights.
To submit a request, please contact us using the information in Section 13. We will respond within 45 days. If we deny your request, you may appeal by contacting us and we will respond within 60 days.
Florida Residents
Florida’s Digital Bill of Rights (FDBR), effective July 1, 2024, applies to businesses with $1 billion or more in global gross annual revenue. As a small business, Buildscapes does not meet this threshold and the FDBR does not currently apply to us. However, we are committed to honoring reasonable privacy requests from all customers. Please contact us at any time with privacy-related questions or concerns.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These measures include secure data storage, limited access controls, and the use of reputable third-party platforms.
No method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
9. Third-Party Websites
Our website may contain links to third-party websites, social media pages, or other external services. Buildscapes is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites before submitting personal information.
10. Children’s Privacy
Our services are intended for homeowners and adults who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we may have collected information from a minor, please contact us immediately.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Texas.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable legal requirements. When updates are made, the revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Buildscapes LLC
Website: https://www.buildscapesllc.com
Phone: (281) 957-5422
Email: patrick@buildscapesllc.com
By using our website or submitting your information through our forms, you acknowledge that you have read and understand this Privacy Policy.
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